Shipping Policy

Overview

At VogueLatex, we are committed to delivering our exclusive latex clothing to you in a timely and secure manner. We offer two shipping options to meet your needs: Standard Postal Services and Expedited Services via DHL.

Standard Postal Services

Our Standard Postal Services are an economical option for non-urgent deliveries. Please see below for details:

  • Delivery Time: Typically, orders shipped via Standard Postal Services are delivered within 5-10 business days, depending on your location.
  • Cost: Shipping cost varies based on the weight of the package and the destination. The exact cost will be calculated at checkout.
  • Tracking: A tracking number will be provided once your order has been shipped, allowing you to monitor the progress of your delivery.

Expedited Services via DHL

For faster delivery, we offer Expedited Shipping via DHL. This option is ideal for customers who need their orders quickly. Details include:

  • Delivery Time: Orders shipped via DHL are generally delivered within 2-5 business days, depending on the destination.
  • Cost: Expedited shipping costs more than Standard Postal Services and is calculated based on the package’s weight and destination. The exact cost will be provided at checkout.
  • Tracking: You will receive a tracking number to closely follow your package’s journey to your doorstep.

General Shipping Information

  • Processing Time: Orders are typically processed within 1-2 business days. Processing time is separate from the shipping time and should be added to the total delivery time.
  • Customs and Import Taxes: Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
  • Shipping Address: Please ensure your shipping address is correct at the time of order. We are not responsible for items delivered to an incorrect address provided by the customer.

Changes to Your Order

If you need to make changes to your shipping address after your order has been placed, please contact us at [email protected] as soon as possible. We will do our best to accommodate your request, but changes cannot be guaranteed once an order has been processed.

Contact Us

If you have any questions regarding our shipping options or your order, please contact us at [email protected]. We are here to assist you.